NEW KANSAI INTERNATIONAL AIRPORT SERVICE

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We will build a corporate culture where employee suggestions are properly considered. We will also strive to prevent the same problems from recurring.

We constantly ask ourselves, "How could the error have been prevented?"
We will devise measures based on standardized attribution analysis.
We will carry out standardized attribution analysis to prevent the occurrence of failures.

The ERA method concentrates on the "why?" of a situation.
It looks into all the background factors.
The ERA method looks into the secondary and tertiary causes whenever possible.

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